Terms and Conditions

Terms and Conditions: FAQ

Pricelist is updated yearly and is subject to change without notice.
Stephanie books on a first come, first reserved basis. Appointment dates/times are not held or secured without a $20 deposit. Deposits must be paid within 48 hours or your time/date may no longer be available.
Stephanie requires information on whether the client has allergies. A consultation form is mandatory for all clients to fill in. In no event shall Stephanie have any liability for incidental, or consequential damages however characterised, for example eczema, sensitive skin and eyes, hayfever, etc.
Stephanie reserves the right to take photographic or film records of any of our make-up applications, and may use any such photographs for promotional and/or commercial purposes - only with your consent, of course.
Due to OHS reasons, client to refrain from smoking in enclosed place of where Stephanie is working.
Late fees may apply if client is running 15 minutes late or longer. A $25 fee will apply for every 15 minutes if you are running late or there is a possibility your appointment will be cancelled with no refunds on your retainer.
For group bookings, please ensure all clients are ready to go for their appointments. Stephanie writes up a call sheet to allocate enough time per person to be ready by time given by client so it is important to adhere to the call sheet so clients are ready in a timely manner.

All services will require a $20 non refundable deposit which is non transferable of agreed amount within 48 hours of confirming booking payable via bank deposit. This will be deducted from the total owing for your event date.
When paying your retainer via bank deposit, please put in description your name and date of booking. For example: Brooke 27/3/2018
The wedding/event date booking is not secure until a $20 pp deposit is paid within 48 hours. In some cases, for bridal services, the deposit will need to be paid before the trial to secure your date especially during peak season.
Holding date deposits are non refundable/non transferrable after 5 days.
Final payment of your invoice is due 1 day prior to your wedding/event date via bank deposit, or the remainder can be paid on the day in cash.
Booking dates for public holidays or their associated weekend including Melbourne cup, Labour day, etc will incur a public holiday surcharge of $50.

An early call out fee of $10 every half hour will apply for bookings starting at 6AM or earlier.
A minimum of $5.00 call out fee applies for any mobile service. Travel charges of $0.77 per km also apply for any mobile service exceeding 20km from Macedon Rangers, Victoria. Stephanie will confirm your total travel cost when confirming your booking!
Where car parking is restricted, it is your responsibility to arrange parking or incur the cost of any parking fees.
Available for interstate an overseas weddings, flights and accomodation must be paid for. Enquire within for more info.

Reductions in the booked number of people for your wedding/event date will still need to be paid in full if less than two weeks notice is given. If your booking is for an event only, less than 2 days notice will require full payment.
Please notify me if location changes as soon as possible. This may result in a revised quote due to travel fees, early call out fee, etc. If this is the case, I will send you a revised quote.
After your bridal trial, Stephanie is not obliged to secure your wedding date without a $20pp retainer and we she not obliged to notify you if we no longer have capacity on your wedding day/event date.
Stephanie reserve's the right to terminate your booking if at any time for any reason including the day of the event if it is due to client(s)/client’s representatives behavior, actions or inactions that causes distress to the artist. Aggressive behavior, rude or obnoxious behavior will not be tolerated.

Stephanie Maree